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Personal Story: Broken Water Heater Burner

People in the plumbing industry need plumbing help now and then. Your humble author had his 4-year-old water heater go out. After a loud bang akin to a small explosion the heater stopped outputting any hot water. Patrick came out the next day and verified that the burner assembly was dead. Because it was under warranty our plumber didn't end up making the repairs but his expertise analysis and opinion, along with advice on where to turn to next in order to get it serviced, proved to be invaluable assistance.
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Gas Line Repair

Depicted is our plumber Patrick conducting a repair on a gas line leak with his helper technician. The line underneath the concrete going to the house had sprung a leak.

Gas leaks, especially ones inside the residence or business, have the potential to be dangerous. Thankfully, they can be easy to detect and the reliability of plumbing professionals like those at Smart Plumbers will ensure that the repair is done safely and thoroughly. 
If you suspect you have a leak somewhere, we recommend calling PG&E as the first step you take. The PG&E technician will come out, shut the gas off, and assess the situation before telling you the next step. If they instruct you to contact a plumber, that's where we come in to conduct the repairs. As always, call Smart Plumbers at (408) 247-2400 or email us at info@smartplumber.com.

Jammed Garbage Disposal

When you go to use your disposal and you hear a humming sound without the unit turning on, that's letting you know that something is stuck and it's jammed.  The humming sound is a good sign because that means the motor is working on the disposal.  The first thing you want to try is the reset button under the sink on the disposal (it will be a red button).



Push and hold for about one minute, then switch the power on to see if it works. You will need a flash light to see what is stuck inside the chamber; it could be something very small next to the walls of the disposal.  Never put your hand inside and make sure the power is off. There is no one way to get whatever it is that's stuck inside out of the disposal so try several ways, like maybe duck tape at the end of something long or a thin flat head screw driver etc. Sometimes a broom stick will work to help un-jam the disposal (put the end of the broom stick inside the sink hole and try to get the bottom or the blades of th…

Camera Inspections (video)

A plumbing camera inspection looks for and finds problems inside pipes or lines that cannot be seen with the eye. Most inspections are prompted by drain blockage, backup, and overflow or flooding. A camera can find damaged sections of pipe that have been cracked or rusted to the point of deterioration. It can also find misaligned joints or sections of pipe that have separated.


Items that shouldn't be flushed

Please be aware that these items should never be flushed down the toilet.  Paper towels and Flush able wet wipes.  Although the wipes say flush able they do not break down like toilet paper the same with paper towels..  These items will clog your drain and in time can be very costly.







We are taking necessary precautions to still be at your service through the Corona virus epidemic.

Call Smart Plumbers and Rooters 408 247-2400 for all your plumbing needs

Waterline Repair Report

Most homeowners experience house water main problems (or house water service line problems) at one point or another, and in many cases, a professional is needed in order to remedy the situation.

Your water main is the primary pipe bringing water to your home. Labeled “private water service line” in the diagram above, it’s usually located underground and connects your home to your community’s water source. Your water line should not be confused with your sewer lateral, which takes used water and sewage away from the home.
Here we have Federico and his helper finishing up a repair on a customer's water service line.


Sump Pump Repair

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