Floor Drain Emergency

Here we're dealing with a backed-up floor drain at a local Chipotle restaurant. Being the lowest drain in a facility, the floor drain is the destination of wastewater when it cannot flow to the mainline. Once the mainline backs up it will have nowhere else to disperse to and overflow out of the floor drain.

A mainline backup in a residential property is bad enough; in a restaurant, time can be even more critical with customers milling about and the state of sanitation being in jeopardy. Luckily, we had an available plumber on the way within minutes of being called and were able to remedy the clog to get them back in business.

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Tales From the Job Field: A Sewer Lateral Repair

The city of Belmont did a sewer lateral rehabilitation project on one of our customer's properties - without actually connecting their lines! This left them without a proper sewer service. Luckily, Smart Plumber Patrick was up to the task. He discovered that the pipe was off-set and our cable wasn't able to proceed down to clear any obstruction. Our drainline camera also couldn't proceed down for that reason. Using a locator we found where the problem was at, meeting the sewer lateral. Putting the camera down in the neighbor's cleanout to identify how close we were at the spot to dig led us to find out the lines weren't connected at all (because it's the city lines they're supposed to be connected and tap in from the same source). We informed the property owner about these findings and made the initiative to get the city involved. The city signed off on the work after we got authorization and ended up making all necessary repairs. Smart Plumbers can be the…

Please do take a seat!

Here at Smartplumbers, we tackle all jobs great and small. Recently, our Smartplumber Joey was called to do a relatively routine toilet repair which was leaking at the floor base. Joey quickly got to the task in hand and saw that the reason for the leak was that the flange was damaged.
It was old and cracked and whoever did the work prior did not remove the damaged flange. Instead, a new flange was placed on top of the old one.
This type of shoddy work created an uneven surface for the toilet which was raised a little too high off the floor allowing leaks, mold growth, and unpleasant odor to manifest.
In short, our Smartplumber completed the task with a durable carbonized iron flange and threw in a free wax seal..nice one Joey!
Our customer was very pleased with Joey's professional work. We are Diamond Certified for good reason. We pride ourselves on the expert work that we do. Please check out our reviews! Please call 408-247-2400 24/7days a week for all your plumbing needs!

Performing A Trenchless Sewerline Repair

Trenchless repairs are a less invasive option to repairing sewer line problems compared to traditional sewer repairs. With traditional sewer repair, there is much digging and excavation to remove broken and cracked pipes. The trenchless method can repair pipes underneath existing structures without disturbing them. Here, we have Smart Plumbers technician Federico and his crew performing this kind of repair on a customer's line.

Smart Plumbers, Inc.

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